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                                                                                                                                    Paying your accommodation fees

                                                                                                                                    Payment methods and payment schedules for accommodation

                                                                                                                                    This page lists the payment deadlines for your accommodation fees, explains how to pay depending on which hall you live in, and what to do if you have a problem with paying your fees. 

                                                                                                                                    Payment schedules and methods depend on the hall that you're staying in.

                                                                                                                                    Payment deadlines, schedules and methods

                                                                                                                                    LSE halls and Sidney Webb House

                                                                                                                                    You can pay your deposit and hall fees once you have accepted your Confirmation of Accommodation Document (issued in August/early September) in hallpad. Please note that it may take up to 24 hours after accepting your licence, until you can see your details.

                                                                                                                                    Payment deadlines

                                                                                                                                    1. Pay termly 

                                                                                                                                    payment deadlines
                                                                                                                                    Academic year 2019/20Fees due by
                                                                                                                                    Michaelmas Term Friday 4 October 2019
                                                                                                                                    Lent Term Friday 24 January 2020
                                                                                                                                    Summer Term Sunday 23 May 2020
                                                                                                                                    Summer vacation (50 week contracts
                                                                                                                                    only)
                                                                                                                                    Friday 26 June 2020
                                                                                                                                    payment deadlines
                                                                                                                                    Academic year 2018/19Fees due by
                                                                                                                                    Michaelmas Term Friday 5 October 2018
                                                                                                                                    Lent Term Friday 18 January 2019
                                                                                                                                    Summer Term Sunday 28 April 2019
                                                                                                                                    Summer vacation (50 week contracts
                                                                                                                                    only)
                                                                                                                                    Friday 28 June 2019

                                                                                                                                    2. Pay in instalments (in exceptional circumstances)

                                                                                                                                    You need to pay your fees termly. However, in exceptional circumstances we may allow you to pay monthly. You need to request this from us and there is no guarantee that we will approve your request. If you ask us to pay in instalments because you receive monthly funding from a sponsor, you must include documentation from them to confirm this. To be considered for a monthly payment plan, send your request with any documentation (sponsor letter) to: residences.fees@lse.ac.uk

                                                                                                                                    Fees schedules per hall and room type

                                                                                                                                    Check in your licence agreement to see the exact amounts for your room.

                                                                                                                                    Academic year 2019/20

                                                                                                                                    Academic year 2018/19

                                                                                                                                    Payment methods

                                                                                                                                    1. Online payment
                                                                                                                                    You'll need a Credit or Debit Card online payment (we can't accept American Express). 

                                                                                                                                    • To make an online payment, log in to hallpad and select 'Make payment'
                                                                                                                                    • Next, select 'Login to payment system' to open the payment service
                                                                                                                                    • Select the bookings that you wish to make a payment against and choose the amount you would like to pay.
                                                                                                                                    • Now pay by using a credit or debit card (AmEx not accepted). If your payment is for £500 or more, you will also be able to select 'Pay by wire/bank transfer'.

                                                                                                                                    2. Bank transfer via hallpad

                                                                                                                                    If your selected payment is for £500 or more, the system will allow you to pay via bank transfer. In the payment portal, select ‘Pay by wire/bank transfer'. You will then be supplied with the relevant bank details and a reference number you need to use when making the transfer. 

                                                                                                                                    3. Cheque payment by post

                                                                                                                                    • make cheques payable to 'LSE'
                                                                                                                                    • write your student ID number and the hall name onto the back of the cheque
                                                                                                                                    • post the completed cheque to:
                                                                                                                                      Residences Fees Team
                                                                                                                                      LRB502 Lionel Robbins Building
                                                                                                                                      Houghton Street
                                                                                                                                      London WC2A 2AE

                                                                                                                                    4. Cheque payment in person

                                                                                                                                    • make cheques payable to 'LSE'
                                                                                                                                    • write your student ID number onto the back of the cheque
                                                                                                                                    • All halls except Sidney Webb House: please hand in the cheque at your reception. If you live at Sidney Webb House please present in person to:
                                                                                                                                      Residential Services Office
                                                                                                                                      3.02 Saw Swee Hock Student Centre
                                                                                                                                      Houghton Street
                                                                                                                                      London WC2A 2AE

                                                                                                                                    5. Other payment methods

                                                                                                                                    If you are unable to pay online, please contact residences.fees@lse.ac.uk, as we may be able to make alternative arrangements with you.

                                                                                                                                    We can't accept cash, but we can provide you with a paying-in slip so you can deposit the cash into our account. You can collect it from the Residential Services Office or from your hall reception.

                                                                                                                                    Sanctuary Students - Lilian Knowles House 

                                                                                                                                    Payment deadlines

                                                                                                                                    Depending on your payment plan and contract, you will need to pay your accommodation in one or three instalments.

                                                                                                                                    Payment dates are available at:

                                                                                                                                    Payments are made directly to Sanctuary Students and not to LSE.

                                                                                                                                    Payment methods

                                                                                                                                    1. Recurring Card Payment (RCP)

                                                                                                                                    To set up a RCP, log into the Sanctuary Students Online System 

                                                                                                                                    2. International payments using Western Union Business Solutions

                                                                                                                                    Pay your rent in your local currency without worrying about exchange rates or bank charges. Exchange rates are competitive, and the service is free to use for international students. Your family or sponsors can also use it to make payments for you. To use this quick and easy service:

                                                                                                                                    • visit the Sanctuary Students Western Union payment page
                                                                                                                                    • enter your student ID, contact details and the details of the person paying
                                                                                                                                    • enter the amount you would like to pay in GBP (£). You will now be supplied with a quote which tells you the amount the payment will cost in your local currency. The quote is guaranteed for 72 hours.
                                                                                                                                    • Contact your bank to transfer the funds in your local currency to Western Union Business Solutions, using the details included in the quote. They will then forward the payment in GBP (£).

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                                                                                                                                    Payment deadlines

                                                                                                                                    Depending on whether you've chosen to pay your accommodation in three or ten instalments, your dates are as follows:

                                                                                                                                    urbanest
                                                                                                                                    Academic year 2019/20 
                                                                                                                                    urbanest - three instalmentsurbanest - ten instalments
                                                                                                                                    20 August 2019 20 August 2019
                                                                                                                                    2 January 2020 1 October 2019
                                                                                                                                    1 April 2020 1 November 2019
                                                                                                                                      3 December 2019
                                                                                                                                      2 January 2020
                                                                                                                                      3 February 2020
                                                                                                                                      1 April 2020
                                                                                                                                      1 May 2020
                                                                                                                                      1 June 2020
                                                                                                                                    urbanest
                                                                                                                                    Academic year 2018/19 
                                                                                                                                    urbanest - three instalmentsurbanest - ten instalments
                                                                                                                                    21 August 2018 21 August 2018
                                                                                                                                    2 January 2019 1 October 2018
                                                                                                                                    1 April 2019 1 November 2018
                                                                                                                                      1 December 2018
                                                                                                                                      2 January 2019
                                                                                                                                      1 February 2019
                                                                                                                                      1 March 2019
                                                                                                                                      1 April 2019
                                                                                                                                      1 May 2019
                                                                                                                                      3 June 2019

                                                                                                                                    Payment methods

                                                                                                                                    Payments are made directly to urbanest and not to LSE. 

                                                                                                                                    urbanest accepts payments made by credit/debit card or bank transfer. Cash is not accepted. There is no charge when paying with a UK debit card and a 1.5-2% charge (by your bank) is added to all other card payments. Additional fees on bank/wire transfers will depend on your bank so check with them beforehand.

                                                                                                                                    University of London (UoL) halls

                                                                                                                                    Payment schedule

                                                                                                                                    Depending on your contract and payment plan, you will need to pay in one, three or seven instalments. Payment dates are in the UoL payment guide [PDF]

                                                                                                                                    Payments are made directly to the University of London and not to LSE. 

                                                                                                                                    Payment methods

                                                                                                                                    1. Online
                                                                                                                                    Pay your accommodation fees using the UoL epay online system

                                                                                                                                    2. By phone or in person
                                                                                                                                    You can use a Debit or Credit Card (UoL can't accept American Express). To pay, call or visit the Financial Services Property Office:

                                                                                                                                    Financial Services Property Office
                                                                                                                                    Telephone: 020 7862 5772
                                                                                                                                    Office: 4th Floor, Student Central Building,
                                                                                                                                    Malet Street, London
                                                                                                                                    WC1E 7HY

                                                                                                                                    3. By cheque
                                                                                                                                    You can pay by cheque in person at the Financial Services Property Office, 4th Floor, Student Central Building, Malet Street, London WC1E 7HY

                                                                                                                                    4. By bank Transfer
                                                                                                                                    Use the bank details supplied at the bottom of your accommodation invoice. When making a transfer, you must reference the payment with your surname and accommodation ID (for example ICH Smith – 0012345). For bank details view the UoL payment guide [PDF]



                                                                                                                                    Refunds, cancellations and what to do if there's a problem

                                                                                                                                    Cancellations and refunds

                                                                                                                                    Different refund and cancellation policies apply to different types of accommodation. 

                                                                                                                                    What to do if you have a problem paying your fees

                                                                                                                                    LSE Halls and Sidney Webb House

                                                                                                                                    Contact us straight away if you are having difficulties paying your fees: residences.fees@lse.ac.uk. If you miss a deadline, we will add an additional charge of £5.00 per week to your account, until payment is made. You may qualify to pay in monthly instalments instead of termly. 

                                                                                                                                    Sanctuary Students - Lilian Knowles House

                                                                                                                                    Don't ignore it. Talk to Sanctuary Students as soon as you know there is a problem. They will be able to advise you. In exceptional circumstances, they may permit a delay to your payment or allow you to make part-payment. They may offer your other support, like referring you to CiC for free debt advice. Submit your request to their team and they’ll let you know once the request is confirmed. Contact Sanctuary Students

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                                                                                                                                    Get in touch with urbanest on lsebookings@urbanest.co.uk or call direct on +44 (0)20 7042 7890.

                                                                                                                                    University of London halls

                                                                                                                                    Contact the University of London Financial Services Property Team directly on 020 7862 5772 or in person at the Financial Services Property Office. It's located next to the University of London Housing Services Office on the 4th Floor of the Student Central Building, London WC1E 7HY.
                                                                                                                                    This is a service provided by the University of London, not by LSE. 

                                                                                                                                     

                                                                                                                                     

                                                                                                                                     

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